OUR TERMS
(General T&C)

PLEASE KINDLY...let us repeat that...please KINDLY take note of the following:

  • RIGHT OF ADMISSION RESERVED.

  • THIS IS NOT A RETAIL SHOP....but an extension of the home and generosity of X & J

  • This farm operates on terms(not on others demands) and the visitor is NOT always right.

  • No Cash accepted, ONLY CARD payments. All sales are final.

  • Barter agreements and Crypto Currency payments to be negotiated via email.

  • YOU ENTER OUR PROPERTY AT YOUR OWN RISK, this means that we can't be held liable for any injuries, etc.

  • Opening and closing times are strictly adhered to. If you are late, you are late; if you are too early, just wait. We have  other work/priorities that are scheduled before or after shop hours also.

  • If you are unhappy with the prices, please go to a retail shop and pay up to 2-3 times more.

  • Products sold here are not intended for resale.

  • Please note that we don't have a recipe for honey(only china have), if we are out of stock...we are out of stock and there is no need for anyone to be upset about this. (sign up for our special customer emails at our shop to stay informed)

  • If you are unhappy with the level of service, please sort it out with the person helping you, don’t complain afterwards or talk badly behind us, sort it out in the moment, you have a voice and we don’t have a complaints department!

  • We are open-minded and allow anyone to suggest anything to us – meaning we really welcome your thoughts!

  • Parking is at your own risk and we do not offer a porter service to your vehicle.

  • Our yard/boma is wheelchair friendly, but not the shop (yet).

  • We do not keep any medication on site and if you feel sick keep some distance / wash your hands / think logical.

  • No pets or any creatures allowed.

  • Our yard is family friendly, but kids still need to be supervised at all times by parents/guardians.

  • The equipment section is NOT a “teach me beekeeping now / discussion / advice area”. Consulting is simply not a service we offer. We sell basic equipment and a short description about the products. We also offer a basic beekeeping course, beekeepers desk information console with lots of info and a how to get started booklet.

  • Make sure of what you buy, ask about the products and test the equipment! We do not take returns.

  • We do not have a waiter service. When you buy from us the procedure is: Make up your mind, order, pay, collect and sit back to enjoy. If you need anything else repeat the procedure.

  • We do not have a manager only a team. Should you have unresolved queries/suggestions about any service or product, please contact us via email info@apiarista.co.za . We will do our best to help you within reasonable time. Xander & Janice are available by appointment, please make contact via email first. If the matter is of interest, they would gladly meet with you at the shop for further discussion or settle the matter via email or the phone.

  • Close friends and family of X&J we don't like to give you partial/no attention, but this is what most likely will happen if you just arrive randomly during the day. Please don't expect us to come to the shop to just say "hi & bye", what does this mean anyway. Rather commit and make a date with us, we would love to have you over for a meal! (after hours are 99% the best time)

  • Important to all - We have the right to refuse to serve you if your behavior is rude towards us or any visitor. You may come back another day if you can be kind again or not to come back at all is also ok with us. ​REMEMBER if you want to support someone you must also support their terms, otherwise you are merely a self-centered / my way or no way person. (please note that we did mention in above terms "we welcome your thoughts")

Once again, kindly take note of the above T & C, if this offends in anyway please read again slowly!

A WARM HEARTED THANK YOU FOR YOUR SUPPORT :)

OUR BELIEFS FOR THOSE THAT WONDER: We are reborn Christians that is living out our belief and like to share the non-religious real gospel simplicity and freedom in Jesus Christ! Please respect our beliefs and likewise we always respect others beliefs/views. Come share with us, we would love to listen and may ask...why do you believe what you believe, what is your basis?.

Photography  allowed, but to copy and paste our creativity and offerings will cut us. Please just enjoy visiting us, thank you!
APIARISTA ® T&C